Terms of Service

1. Acceptance of Terms

By accessing and using AI Malaysia Solutions' websites (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service apply to all visitors, users, and others who access or use the Service, regardless of whether they create an account or make a purchase. Your continued use of the Service following any changes constitutes your acceptance of the new Terms of Service.

2. Definitions

3. Description of Service

AI Malaysia Solutions provides artificial intelligence solutions, consulting services, and technology platforms designed to help businesses implement and optimize AI-powered systems. Our services include but are not limited to:

• AI strategy consulting and implementation planning
• Custom AI solution development and deployment
• Machine learning model training and optimization
• Data analytics and business intelligence services
• AI training and educational programs
• Technical support and maintenance services

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

4. User Accounts and Registration

To access certain features of the Service, you may be required to register for an account. When you register, you must provide accurate, complete, and current information about yourself. You are responsible for safeguarding your password and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other security breach. We will not be liable for any losses caused by any unauthorized use of your account, whether with or without your knowledge.

You may not create an account if you are under 18 years of age or if you are prohibited from receiving services under the laws of Malaysia or other applicable jurisdictions.

5. Acceptable Use Policy

You agree not to use the Service to:

• Upload, post, email, or otherwise transmit any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable
• Impersonate any person or entity, or falsely state or otherwise misrepresent yourself
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Attempt to gain unauthorized access to any part of the Service or any other accounts, computer systems, or networks
• Use the Service for any illegal or unauthorized purpose
• Upload or transmit viruses or any other type of malicious code
• Collect or harvest user information without their consent
• Use automated scripts or tools to access the Service without our written permission

6. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by AI Malaysia Solutions and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You retain any rights you hold in your User Content, subject to these Terms of Service.

By submitting User Content, you grant AI Malaysia Solutions a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display, and distribute such content in connection with operating and improving the Service.

You represent and warrant that you have all rights necessary to grant us this license and that your User Content does not violate any applicable laws or the rights of any third party.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

By using the Service, you consent to the collection and use of information in accordance with our Privacy Policy. We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, alteration, or destruction.

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). For users in California, we comply with the California Consumer Privacy Act (CCPA). We will provide specific information about your rights under these regulations upon request.

8. Payment Terms

For services that require payment, you agree to pay all applicable fees as described on the Service at the time you request such services. All fees are non-refundable except as expressly set forth in these Terms or required by applicable law.

We reserve the right to change our pricing at any time. For subscriptions or recurring payments, changes to pricing will take effect at the next billing cycle. Payment terms for enterprise clients may be specified in separate written agreements.

Payment processing is handled by third-party payment processors. Your payment information is subject to the privacy policy of these third-party processors, not our Privacy Policy.

9. Service Level Agreement

We strive to provide reliable and high-quality services. However, we do not guarantee that the Service will be uninterrupted, secure, or error-free. The Service is provided "as is" and "as available" without warranties of any kind.

We make reasonable efforts to maintain the availability of the Service but may experience scheduled maintenance, technical issues, or other interruptions beyond our control. We will not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.

10. Limitation of Liability

In no event shall AI Malaysia Solutions, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content

Our total liability to you for all damages arising out of or relating to these Terms of Service or the Service shall not exceed the amount you paid us for the Service in the 12 months immediately preceding the event giving rise to the liability, or RM 1000 (Malaysian Ringgit), whichever is greater.

11. Indemnification

You agree to defend, indemnify, and hold harmless AI Malaysia Solutions, its parent, subsidiaries, affiliates, officers, agents, partners, and employees from and against any claim, liability, damage, loss, cost, or expense (including reasonable attorneys' fees) arising out of or relating to your use of the Service, your violation of these Terms of Service, or your violation of any rights of a third party.

12. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service.

Upon termination, your right to use the Service will cease immediately. All provisions which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion. We will delete your personal information in accordance with applicable laws and our Privacy Policy.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. If you do not agree to these new terms, you are no longer authorized to use the Service.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Any disputes arising out of or relating to these Terms or the Service shall be exclusively resolved in the courts of Malaysia, and you hereby consent to personal jurisdiction in such courts.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

For legal notices specifically, please address them to our Legal Department at the above contact information with the subject line "Legal Notice" and include sufficient detail about your claim or concern to allow us to investigate and respond appropriately.

17. Miscellaneous

18. Acknowledgment

By using AI Malaysia Solutions' Service, you acknowledge that you have read these Terms of Service and understand your rights and obligations. You agree to be bound by these Terms and consent to the collection and use of your information as described in our Privacy Policy.

Thank you for choosing AI Malaysia Solutions. We look forward to providing you with innovative artificial intelligence solutions that drive your business forward.